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Posted in: Genesys Cloud - Developer Community! We are trying to create a pop notification that tells the supervisor they need to request an extension instead of adding it by themselves because it …
Genesys Cloud CX Release Notes - August 11, 2025 | Genesys Cloud CX ...
Aug 11, 2025 · Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the …
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Workforce Engagement Management - community.genesys.com
Jul 3, 2025 · Genesys is updating the monthly voice transcription allocation in Genesys Cloud. For all new quotes beginning August 18, 2025, and effective for existing customers at their next renewal. …
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Genesys Cloud: Disaster Recovery and Backup Automation | Genesys …
Jan 6, 2025 · No replies, thread closed. We are currently exploring disaster recovery strategies for Genesys Cloud, particularly focusing on how to handle the complete loss of our existing Genesys …
Genesys Cloud Deprecation: BYOC-Premises – Genesys Hardware …
Mar 10, 2025 · Genesys understands that due to regulatory or connectivity constraints, certain countries require a premises-based media deployment. If you require a premises deployment, Genesys …
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Genesys Cloud Overview: Empowering Modern Contact Centers When: Jan 22, 2026 from 11:00 to 12:00 (ET) Community: Certification and Training
2 year expiration | Certification and Training - Genesys
Sep 5, 2018 · My certifications both expired about 6 months ago. I wonder if Genesys would offer a 3 year or 4 year certification that isn't so closely tied into their produ
Certification and Training - Genesys
A community for professionals invested in Genesys Certification programs to meet and discuss available courses and opportunities.