AI agents handle complex, autonomous tasks beyond simple commands, showcasing advanced decision-making and adaptability. The ...

Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

is incorporating a third-party AI-based virtual assistant to navigate more patients to care. Rogers is working with Limbic, a ...

One Kentucky city is proving that generative AI projects are within reach for even small municipalities. At a cost of less than $200, Covington has launched a quirky LLM-powered chatbot to boost ...

TeleVox has been awarded a national group purchasing agreement for AI chatbots with Premier (PINC), the agreement allows Premier members, at ...

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,350 U.S. hospitals and 325,000 ...

Xbox Insiders in the US can now interact with Xbox’s new AI-powered chatbot and are being asked to deliver feedback on the experience.

Microsoft announces a new AI-powered feature rolling out to users in the Xbox Insider program before it becomes available to the general public.

The Xbox team is inviting Xbox Insiders to test a new AI-powered support virtual agent designed to solve the most common ...

A new chatbot support system is being rolled out on Xbox to deliver fast and useful responses to help resolve issues.

The AI chatbot has been rolled out to the US-based members of the Xbox Insider Programme who have signed up for the experimental updates. Microsoft said eligible users will begin seeing the chatbot on ...