In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Starbucks store employees in the US will have to attend a three-hour training session later this ... them — a small change that saves each barista valuable seconds when filling orders.

In preparation for any anger or conflict that could arise from this, Starbucks is conducting three-hour training sessions for employees. A set of documents from the barista training tells ...

Company employees will be subject to a mandatory training titled “Welcome Back to Starbucks” between Jan. 21 and 26, according to Business Insider. “We will be talking about an opportunity ...