Supply chain analytics refers to the collection of data and information that provide insights into logistics performance, ...

As interactions between businesses, brands and their customers shift, the race to redefine customer experience (CX) is ...

Volvo Cars’ approach to manufacturing is becoming more software-defined, built on top of what it calls ‘a superset tech stack’.

In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to stay ahead.

That single view of the customer has always been a Holy Grail for marketers - and it's never been more important than today ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

The post-purchase journey greatly matters. For starters, returning customers, as outlined above, have up to a 60% propensity ...