Microsoft Support: How to contact customer service
So, to ensure everyone receives the best technical support and customer service, we've devised a guide showing all the ...
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Intermedia intros contact centre for Microsoft Teams
AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to ...
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Microsoft's push into the contact center to increase competition for Five9, NICE: Barclays
Microsoft (NASDAQ:MSFT) announced on Tuesday a standalone contact center as a service (CCaaS) solution, the Dynamics 365 Contact Center. The solution will be generally available on July 1 and ...
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Inspire 2022: Microsoft Unveils Digital Contact Center Platform
‘Contact centers specifically are at the heart of CX transformation … a big initiative for many of our customers,’ Charles Lamanna, Microsoft corporate vice president of business ...