While revising its master directions for regulated entities (REs) on credit information reporting, the Reserve Bank of India ...

Banks taking inordinately long to address customer complaints will soon have to pay a price. The Reserve Bank of ...

To enhance consumer protection, the Reserve Bank of India (RBI) has introduced new guidelines requiring banks and financial ...

This measure aims to reduce delays customers face when resolving issues or updating data with banks, financial firms, Credit Information Companies and Credit Institutions ...

Routing credit card payments through BBPS significantly enhances the user experience. By consolidating payments into a single ...

CleverTap: Limitless customer lifetime value (CLV) represents an opportunity for brands to continuously create value for and ...

The Reserve Bank of India (RBI) issued directions consolidating various guidelines for banks and financial institutions on ...

Further, CIC should inform the customers by email or SMS when their credit information is sought by a bank or NBFC and banks ...

We aim to build confidence in the safety and reliability of payment service providers’ services while protecting end users from specific risks. We’re taking steps to better understand the impacts of ...

The Reserve Bank of India (RBI) has issued new directions consolidating guidelines for banks and financial institutions on reporting customer credit information.Key points include: Credit Information ...

However, the directions do not mention alerts for when third parties (entities not authorised by the RBI) access the CIR.

Cyber fraud incidents surged from 75,800 cases in FY2023 to 2,92,800 cases in FY2024, with financial losses escalating from ...