BT Group has today (9th Jan) announced the UK’s largest ever commercial Electric Vehicle (EV) fleet order, with around 3,500 ...

Equinix expansion aims to enable organisations to accelerate digital transformation in Ireland Deal aligns with BT’s strategic review of international assets Dublin, 23 December 2024: BT Group Plc and ...

One of the most interesting parts of being a CEO is asking customers what keeps them awake at night. When I recently asked members of our Customer Advisory Board, a group of CIOs from leading ...

Today the Competition Appeal Tribunal ("CAT") handed down its judgment in the case of Justin Le Patourel v BT Group plc ("BT Group") in which the CAT has dismissed the claim and found that BT Group's ...

BT Group has deployed Sprinklr’s unified customer experience management platform to deliver AI-enhanced customer support EE virtual assistant Aimee now handles up to 60,000 customer conversations per ...

We’ve all been there: a delayed train meaning you need to join an important conference call from a packed rush-hour train station, but the network won’t connect because it’s so busy. The promise of 5G ...