Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

As AT&T's five-days-a-week office return begins, employees say getting an open desk can require arriving early.

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

Snow and sleet began falling in the Dallas-area on Thursday and is expected to last into Friday, the same day Texas is ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

As Dallas-Fort Worth braces for a Winter storm, College Football Playoff organizers work on a contingency plan for the Dallas ...