Amazon.com announced on Thursday a new artificial intelligence application dubbed Amelia to help its independent sellers with ...

With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.

Zoom Virtual Agent is an intelligent chatbot that automates customer service workflows ... its key strengths as contact ...

Test your brains with the Herald’s afternoon quiz. Share your score with friends, family, & colleagues, and find out who has ...

Test your knowledge with the Herald's morning quiz.

A year after Meta Platforms introduced its artificial intelligence assistant, a picture is emerging of how people are using ...

Higher education institutions have been embracing artificial intelligence, but new implementations bring security risks — ...

We talked to the director of product AI at HubSpot to learn more about how small businesses are using AI and what impact it's ...

Artificial Intelligence (AI) has rapidly transitioned from science fiction to reality, reshaping industries, enhancing ...

He suggests using artificial intelligence for investments is similar to using Web-MD to diagnose an illness. After learning ...

Most would agree that time is something we always seem to be short of and always want more of. The phrase “there are not ...

The e-commerce giant has launched Project Amelia, a chatbot giving sellers insight into their businesses, along with other ...