The most successful companies treat customer retention as a proactive mission rather than a reactive scramble.

Coffey added that it is possible to expand the program without disadvantaging Labrador because a recent survey conducted by ...

Could Trent Baalke's retention hurt the Jaguars' efforts in finding next head coach after firing Doug Pederson?

Leaders can’t be leaders in name only. They will need to embrace and embody the role, going back to the basics ...

Meeting employees’ diverse mental health needs increases retention and engagement and reduces long-term health care costs—but ...

The Certified Information Systems Security Professional (CISSP) certification is a gold standard in the cybersecurity industry.

Thirty evangelical colleges and universities saw significant enrollment growth in 2024, according to data from the Council ...

Q3 2025 Earnings Call Transcript January 10, 2025 E2open Parent Holdings, Inc. reports earnings inline with expectations.

While acquiring new customers remains important, retention offers a more cost-effective ... that make customers feel genuinely valued. For example, a boutique retailer could recommend ...

Hitachi Rail Honolulu JV (HRH), principal DBOM (design-build-operate-maintain) contractor for the Skyline automated rapid ...

Clearer frameworks and open dialogue can help businesses turn flexibility into wins, say experts. Read more at The Business Times.