Call queuing: Queue up callers rather than missing important conversations ... Pay-as-you-go: £5 per user per month – better if you mostly take inbound calls 2K bundle: £17 per user per month. Get ...

First Orion, a provider of branded communication solutions, today launched Protect+ Risk Detection for inbound spam and scam call protection. With its advanced analytics and integration, Protect+ ...

Empowers businesses to make informed decisions on how inbound calls are treated–so that 'only the good calls' reach its agents NORTH LITTLE ROCK, Ark., April 8, 2025 /PRNewswire/ -- First Orion ...

The Dubai Health Authority (DHA) has announced the implementation of the advanced Genesys AI-powered speech and text analytics system at its contact centre. With this step, DHA becomes the first ...

Good afternoon, and thank you for joining us on today's conference call to discuss Enphase Energy's first quarter 2025 results. On today's call are Badri Kothandaraman, our President and Chief ...

the ECHO understands the theatre has already been inundated with an overwhelming number of phone calls for Prima Facie, with fans asked to 'bear with' staff if there are queues. In an Instagram ...

Austin Fitch at Horizon Investments said that while the number of inbound calls from anxious clients has climbed 50% or so in the last week, only about 10% to 15% of his clients are making rash ...

In light of the U.S. tariff announcements and rising economic uncertainty, I believe companies will instinctively turn to ...

Russia and Ukraine are both accusing each other of breaking a 30-hour "Easter truce" Ukrainian President Volodymyr Zelensky calls Russia's President Vladimir Putin's words "empty" as he says there ...

"Super convenient," said the tech entrepreneur, who was in town for a tech fair, applauding China's new refund policy that spares international travelers the long queues at airports and puts money ...

🚨 HOLY CRAP! Elon Musk and DOGE just revealed a whopping **40%** of calls to Social Security are fraudsters. “Fraudsters call in and claim to be a retiree. And then they convince the operator ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...