Delta unveils AI-powered tool for personalized travel experience, partners with Uber and Joby Aviation, and receives positive outlook from analysts.

Doug Parker, a 20-year airline industry veteran, shares the one rule he and his family always follow when they fly.

“Delta Concierge will serve as a thread across your experience,” said Ed Bastian, Delta’s CEO. The idea is that it will “serve as an AI-powered personal assistant that combines the context of who our ...

Delta Air Lines celebrated its 100th anniversary at CES 2025 in Las Vegas’s Sphere, announcing new technological advancements ...

Port of Seattle police officers were dispatched to gate B1 at the airport around 1:05 p.m. for “a report of a suspicious ...

A recent incident aboard a Delta ... about airline loyalty program sustainability and customer satisfaction metrics. Industry analysts suggest that similar conflicts between service requirements ...

A fter being fired for breaking Hawaiian Airlines ' tattoo policy, Tracy Sialega-Fili, a Samoan-American customer care ...

A Delta flight from Cincinnati to Las Vegas was diverted to Kansas City on one of the busiest travel days of the year Monday due to an “unruly customer,” an airline spokesperson confirmed.

A Delta Airlines passenger ... from a first-class seat to accommodate a service dog, sparking a heated online discussion about airline policies and customer loyalty. The passenger, who had been ...

A crucial deadline is quickly approaching for Delta's ... as the airline is offering customers the option of converting those MQMs to MQDs or to Skymiles. If a customer does not manually choose ...