Pega has introduced a new blueprint to boost AI-powered customer interactions. Takeaway Points Pega has introduced a new ...

almost one-third of organizations still find it challenging to incorporate their customer journey maps into their overall customer experience efforts. And while many brands use customer journey ...

Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...

Etihad Airways, the national airline of the United Arab Emirates, announces the roll out of its new and elevated digital ...

Optimization is a continuous process, so through the ongoing monitoring and analysis of data, leaders can uncover a customer’s unique and dynamic road map to achieve maximum operating efficiency ...

By aligning GenAI capabilities with real-world needs, businesses can create platforms that foster the innovative mindsets ...

Drivers have been handed a major boost that will "simplify parking for millions" with a new Google Maps update. Motorists ...

LUBBOCK, TEXAS – Xcel Energy announced the company is preparing for critical wildfire risks early this week across New Mexico ...

How emerging expectations help guide banks in transforming customer expectations By: Jeff Chan, Senior Manager, Enterprise ...

Business owners and residents prepare for life without eastbound I-696 for the next two years as roadwork is set to begin ...

A MAP has revealed a postcode lottery of a ‘sneaky’ energy charge that means some areas pay up to £91 more than others.

Centered on the theme " Explore the infinite: Digital System Redefine Your Hunting Experience ", HIKMICRO highlighted the company's new commitment to exploring the infinite possibilities of ...