That single view of the customer has always been a Holy Grail for marketers - and it's never been more important than today ...

Volvo Cars’ approach to manufacturing is becoming more software-defined, built on top of what it calls ‘a superset tech stack’.

Tata Motors CV has also launched the Rewire initiative, with six centres in India dedicated to recycling and responsibly ...

Volvo Cars has unveiled two transformative technological updates to enhance both in-car experiences and charging convenience ...

As interactions between businesses, brands and their customers shift, the race to redefine customer experience (CX) is ...

Nextiva, the leading unified customer experience management (UCXM) platform, today announced the results of its recent survey of customer experience (CX) decision-makers, providing insight into the ...

Three ways your brand can take a page out of Damola and Red Lobsters approach to increase transparency, communication and ...

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...

Retail Customer Experience Index offers a detailed evaluation of how leading retailers are adapting to meet evolving customer expectations in today's increasingly digital shopping environment. This ...

There are a few exclusions, Starbucks warns: You can’t get a free refill of its Cold Brew, Nitro Cold Brew, Ice Tea Lemonade, ...

After rolling out a proprietary cloud-based platform, the restaurant chain is setting its sights on adding capabilities to ...

The iPhone maker has just released a new detailed city experience (DCE) update; the new maps are now live in New Orleans ...