Impacts9h
Why User Experience Consulting is the Game-Changer Your Business Needs
In today’s competitive digital landscape, user experience consulting isn’t just a buzzword—it’s the key to creating seamless, high-converting customer journeys. Businesses that invest in UX consulting ...
Forbes28d
CarMax’s Virtual Assistant, Skye, Balances Tech With A Human Touch
Skye passes along a summary of the conversation so far to a customer experience consultant. Skye is seeing results. In the company’s fiscal third quarter, the percentage of customers who used ...
National Hockey League3d
World-Renowned Hotelier and Customer Experience Expert Shane Green Named Chief Executive Officer of Foley Entertainment Group
VEGAS (January 28, 2025) – Foley Entertainment Group Chairman Bill Foley announced today, January 28, that the organization ...
Forbes9mon
The Personalized Customer Experience: Consumers Want You To Know Them
Earlier this year, we surveyed more than 1,000 consumers in the U.S. for our 2024 State of Customer Service and CX Study. We asked about the importance of a personalized experience. We found that ...
CMS Wire9d
Sustainability Consultant Christina Wu Joins Impact Plus as International Customer Success Manager
Impact Plus, a global pioneer in providing advertisers with solutions to evaluate and reduce the environmental impact of their online ads, today (January 22nd, 2025) announced that sustainability ...