The FTC has alleged that GM used its OnStar system to collect driving data from owners and sold it to third parties without ...

Gartner research reveals that in underperforming companies, ICPs exist primarily as orientation materials rather than active ...

The best companies don’t need to declare a special year of customer focus, because they’ve already designed their business to ...

We sat down with McKinsey partner Robert Tas to discuss the report findings, reasons for the CMO-CEO disconnect, how ...

No matter the enterprise tech du jour, analyst relations is a constant. But is analyst relations truly serving customers, or ...

Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

VelocityEHS’ software is designed to help organizations reach their environmental, health and safety goals, offering AI-driven capabilities related to chemical inventory management, contractor safety ...

Amazon’s logo is deceptively simple but packed with meaning. The arrow that stretches from the ... The design reflects Amazon’s mission to be the world’s most customer-centric company, promising an ...

In the crowded landscape of US mobile carriers, Twigby Mobile consistently stands out as a compelling option for those who ...

NETSOL Technologies, Inc. (Nasdaq: NTWK), a leader in AI-powered solutions and services enabling OEMs, dealerships and financial institutions to sell, finance and lease assets, participated at the ...

While many travelers still chase Machu Picchu, a new breed of operator is betting on Peru's untouched landscapes doing the ...