Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time understanding they’ve been missing. While studies suggest that a high number of ...

This work constitutes a major scholarly contribution to information systems design and offers a pragmatic blueprint for retail enterprises seeking competitive advantage in a connected future.

Balraj Adhana leads real-time data pipeline transformation in finance And insurance, boosting speed, compliance & insights.

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

Salesforce is expanding its Data 360 portfolio, integrating with Informatica to enhance the quality of core business data and enrich MuleSoft with real-time signals. Officials said the collaboration ...

As AI becomes embedded across CRM workflows, the challenge in 2026 shifts from adoption to execution, forcing organizations ...

“Nearly 95% of AI projects never reach production, and that gap is costing businesses both revenue and relevance.” It’s a staggering reality that Tanmaiy Chandanshive, Senior Manager, Solution ...

1. Set up an agent governance layer. Establish policies, approvals, audit trails and performance monitoring for agents, ...

Nonprofits will embed AI features in customer resource management systems, unify platforms and turn to identity monitoring ...

APAC's leading enterprise CX platform enables large-scale, multi-country customer experience operations across the region, starting with Bahrain and Qatar SINGAPORE, /PRNewswire/ -- Toku, Asia ...

SHENZHEN, China, Dec. 30, 2025 /PRNewswire/ -- Tencent Cloud , the cloud business of leading global technology and ...

The United States stands as the global hub of technological innovation, hosting some of the most influential Information ...