The time is now to employ a robust business resilience strategy to ensure continued success in the digital age.

QKS Group has named Quadient as a SPARK leader in its analysis of the SPARK Matrix™ Customer Communication Management (CCM), ...

MIDDLETON, Mass., April 24, 2025 /PRNewswire/ -- QKS Group has named Doxee as a SPARK leader in their analysis of the SPARK ...

SANTA BARBARA, Calif. - Communication expert Angela Chee visited the News Channel 3-12 studio to talk about her new book, "The Power of the Only - Own ...

AI is not a perfect science. Although it's being refined over time, this technology is bound to make mistakes—so there needs ...

Most companies haven’t trained employees how to work virtually, leading to miscommunication, wasted time, and confusion.

The police scanner feeds are a prime source of transparency around cop activity, but in the coming months the Oakland Police ...

The journey to organizational resilience is continuous and evolving, but the rewards make it a worthwhile investment for any ...

The app facilitated communications in a building where cell service is poor and personal phones are not allowed in some areas ...

The 2025 severe weather season is upon us. This month, the Cybersecurity and Infrastructure Security Agency (CISA) ushered-in ...

In fact, only 31% of businesses have fully implemented omnichannel contact centers that unify customer interactions across ...