Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

Wendy's showcases how generative AI changes the customer experience in the quick service restaurant (QSR) industry and ...

Chetan Prakash Ratnawat's innovative work on AI-powered executive reporting chatbots underscores a critical shift toward ...

The attempt to move services online and close phone lines are causing further issues and 'woe for taxpayers', according to ...

Meta Platforms could generate tens of billions in revenue if the owner of Facebook, Instagram and WhatsApp can win over ...

Ongoing optimization through regular model retraining and performance monitoring ensures that intelligent customer service ...

An innovator in leveraging AI for financial solutions, Chetan Prakash Ratnawat explores the transformative impact of ...

WhatsApp is expanding its AI capabilities by introducing a new feature that lets users create personalized AI chatbots ...

AI levels the playing field for early-stage entrepreneurs by boosting efficiency, streamlining processes, and more.

We're proud to partner with Intercom as we continually strive to provide our clients with the best customer care possible” - Denys Dubner ...