Generative AI, including platforms like ChatGPT, is transforming industries by making processes simpler, more efficient and ...

In 2025, FIs must position themselves for success amidst rising consumer debt, evolving digital banking platforms, and in ...

The world of work is transforming at a breathtaking pace. By 2030, forces such as technological change, economic ...

Plc, has emerged among the top five banks, in various survey segmentations, in the KPMG 2024 West Africa Banking Industry ...

More than 50 data points considered for each bank, credit union and banking technology ... but they also tend to provide robust customer service options to help users resolve any issues.

COMPLAINT resolution remains the weakest pillar of customer experience in Nigeria’s retail banking sector, according to ...

Advanced: “Goal-Based Savings,” “KYC,” and “How to Manage Emergency Funds.” ...

Since its launch in 2011, Zoho Books has grown significantly in response to the evolving needs of businesses and accountants across the globe, including ...

The report sheds light on how digital-first brands are leveraging experimentation and personalization on their apps and websites to drive customer engagement and business ... managers while ...

"I was born in Karachi, Pakistan and I came to the U.S. when I was 15, with my brother, who was 17. It was our father’s ...

Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a sales and marketing tool that organizes imported ...