TOLEDO, Ohio (WTVG) - There’s an ongoing effort to install smart meters throughout FirstEnergy service areas, including in Toledo. And it could come at a price and some customers are upset by the ...

Last year, our electric company began installing smart meters in our neighborhood. They’re handy for tracking home energy use ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

BUFFALO, N.Y. (WKBW) — This summer 7 Problem Solvers has received more than a dozen complaints from NYSEG customers regarding smart meters. The meters are a new technology that NYSEG believes will ...

Last week, a public forum in Lee on Eversource’s rollout of smart meters left us with an all-too-familiar feeling that impassioned pushback to change is shrouding the relevant facts in a heated local ...

A smart electric meter at a National Grid customer’s home. Customers can track usage through the utility’s website. ALBANY — National Grid is in the process of installing so-called smart meters at the ...

Households will be able to get compensation from suppliers for delays to smart meter installations and for those left in “dumb” mode from next year, the energy watchdog has announced. Ofgem has ...

SOMETHING’S NOT RIGHT. YOU KNEW RIGHT AWAY? YES. WHEN GILLIAN REED OPENED HER JANUARY ELECTRIC BILL FROM NATIONAL GRID, SHE WAS JOLTED $645. AND WHAT’S YOUR TYPICAL ELECTRIC BILL IN THE WINTER?