Shopify beta-launched an AI assistant for its help center. It can answer questions about getting started on Shopify and running an online store. It's the latest in a series of AI tools Shopify has ...

Shopify plans to use AI to help merchants get answers to easy questions more quickly, potentially reducing work for support advisors.

Logging into your Shopify account is straightforward, but understanding the steps and requirements can help ensure a smooth experience. This guide will walk you through everything you need to know ...

At the Shopify Help Center, you'll find an abundance of information from step-by-step guides to troubleshooting articles - a wide range of topics to address common questions and concerns.

Returns Center has enabled the growth of thousands of Shopify merchants by offering a wide range of features to help merchants automate and optimize their return process. Now, Returns Center is ...

For example, Shopify uses the Twilio API to extend Zendesk Support into a custom-built call center, providing full visibility across voice and email tickets, that has enabled the team to focus on ...

Shopify's latest AI experiment helps merchants get answers to questions they may have about running their online store, a new phase for support staff.