This creates a radically smoother customer experience. Tools like SAP Signavio offer AI-powered process optimization, intelligent automation, and a holistic view of the customer journey.

The copilot, named Joule, will be built into SAP’s HR, finance, supply chain, procurement and customer experience applications, as well as within the SAP Business Technology Platform (BTP ...

SAP Store, found at store.sap.com, delivers a simplified and connected digital customer experience for finding ... and ...

SAP sees the acquisition as an opportunity to combine Qualtrics' customer experience data with operational ... including the C/4HANA suite of CRM applications announced earlier this year.

The rapid acceleration of progress, fueled by AI and cloud technologies, is enabling us to solve problems once thought ...

ISG has launched a study examining providers in the evolving SAP services ecosystem at a time when SAP is adding AI capabilities to its portfolio.