Although resource planning should be the cornerstone of any services business, organisations are still experiencing missed service level agreements (SLA’s), resulting in unmet customer expectations. A ...

Project management is a simple concept but in practice, it’s a chaotic timeline twisted up with a thousand different priorities. You need to manage your team’s needs, project tasks and deadlines, all ...

A new guide from global HR research and advisory firm McLean & Company provides actionable insights to help HR leaders support capacity planning, optimize people resources, and reduce burnout. In the ...