The inherent challenge of a fully-remote team—especially one who wasn't used to remote work prior to the pandemic—is that many of them may have limited or no technical expertise. This means IT teams ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

While work-from-home levels may have dipped in 2024, they’re still more than triple what they were pre-pandemic when only 7% of paid workdays were remote. This shift signifies a lasting change in how ...

LOS ANGELES, June 10, 2021 /PRNewswire/ -- RemotePC™ a leader in remote desktop access, has introduced Attended Remote Access as a free add-on to their remote access service, allowing IT Admins and ...

To configure Chrome Remote Desktop, start at remotedesktop.google.com. How to connect remotely with Chrome Remote Desktop Your email has been sent Start at https://remotedesktop.google.com to ...

Remote access software has become an essential tool for businesses and individuals alike, allowing them to manage and support devices from virtually anywhere. With more people working remotely and ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

TeamViewer is one of the most popular remote desktop support solutions on the market but thanks to a new Universal Add-on for the QuickSupport Android app, you can fully control your Android device ...