The company says the move is necessary to protect booking data from “bad actors.” But operators say it limits their flexibility.

DoorDash is now taking restaurant reservations in major cities around the country. The delivery giant is quietly competing ...

When Mona Panjwani opened One40 Rooftop, an upscale restaurant in lower Manhattan last year, one of her first big decisions was choosing the reservation platform. She knew the right choice could help ...

Maybe you order sparkling water, start every meal with an appetizer or prefer dining right when the restaurant opens. You might not track these habits. OpenTable might. Some restaurants are now seeing ...

Guests often book large reservations just to get in, then show up with only a fraction of the party. Many restaurants struggle to recoup revenue from no-shows and last-minute cancellations despite ...