The internet gives us consumers powerful tools to communicate our experiences at restaurants, hotels, retail, etc. Today, I am asking all my readers to make sure you use this tool thoughtfully, not ...

Several independently-owned restaurants in Philadelphia have been hit with a wave of fake one-star reviews on Google, with at least one restaurant having a reviewer be asked to be paid through ...

PHOENIX – Did you see that viral one-star review of a Phoenix Mexican restaurant from a woman who didn’t know how to eat tamales? Spoiler alert: It turned out to be a wildly successful marketing stunt ...

According to research, online reviews have a substantial effect on our shopping habits. For example, 83% of consumers use Google to find local business reviews, and 74% go on at least two review ...

If art really imitates life, then the masterpieces at many of the world’s most renowned museums should depict long lines, jam-packed galleries, dirty bathrooms, rude employees and miserable visitors.

THIS STORY LIVE IN THE NEWSROOM TONIGHT. RIGHT. THE LAWSUIT SAYS BRYN DUTIL LEFT A NEGATIVE GOOGLE REVIEW AFTER GOING TO THE BAR LAST WEEKEND. TONIGHT WE TALKED TO HER ATTORNEY AND THE WEST ALLIS BAR ...

The One Fire Night Light is inexpensive and simple, projecting colorful stars or other fun designs onto your walls and ceiling. It’s best suited to young children’s bedrooms, but a few strange design ...