AI has a role to play, but when customers "really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer ...

In 2014, Jamie Nordstrom shifted from running nordstrom.com to becoming president of the department store division — a move supporting Nordstrom Inc.’s evolution toward integrating its operations.

Nordstrom is a Pacific Northwest brand that is beloved across the U.S. Part of that success is due to its well-known customer service and constant efforts to find new ways of connecting better with ...

Nordstrom's first-ever director of luxury styling shares how she's meeting the needs of today's fashion consumer with ...

Department store chain nordstrom is set to open its third retail service hub in New York City, this one in Williamsburg, Brooklyn. Nordstrom’s store at the base of the four-story building between ...

Nordstrom Rack has aggressive expansion plans to hit 400 stores by 2028. With 22 new openings this year signaling big ...

Nordstrom has faced its fair share of criticism over the years, everything from inventory issues to store closures to financial performance. And there’s no denying that department stores are in a ...

Nordstrom's Manhattan flagship. The retailer said foot traffic in its stores has been rising as the pandemic retreats. Nordstrom Inc. JWN today reported first quarter financial results, which ...

At Nordstrom Inc. Allbirds Inc. is in, but the company’s styling service Trunk Club is out. Nordstrom JWN will start selling Allbirds Inc. BIRD merchandise in select stores starting Wednesday, with ...

Exterior of a Nordstrom's department store in New York City - Aziz Shamuratov /Getty Images When you think about fine dining ...