The boss of New York City‘s transit system defended its safety Monday, saying “high-profile incidents” such as a woman being set on fire “have gotten in people’s heads and made the whole system feel unsafe.

NYPD Commissioner Jessica Tisch said she has ordered more officers to patrol the subway trains and platforms following the "terrifying acts of random violence."

While overall crime in the city edged down 3% in 2024, city and police officials said Monday that they plan to put 200 more police officers on trains and platforms in order to make New Yorkers feel safer,