MTN’s journey from call centres to career incubators - where empathy, education, and digital skills are shaping futures and uplifting communities. As Customer Service Month draws to a close, October ...

MTN’s attention has been drawn to online media reports claiming that the company has sacked thousands of workers at its call centres. Responding to the reports, MTN Executive, Amina Oyagbola, said; ...

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SIR: The recent decision of MTN to contract its Customer Care Centres across the federation to an Indian firm named ISON BPO is an exhibition of highest degree of disrespect to – its most generous ...