In light of the U.S. tariff announcements and rising economic uncertainty, I believe companies will instinctively turn to ...

CHENNAI: US-based customer support software provider Genesys is witnessing growth in customers and revenue from India as more ...

Genesys India center drives innovation in contact center software, challenging AI disruption with improved agent experience.

TeKnowledge is well-versed in Microsoft AI, which addresses employee productivity. The combination of Microsoft and Genesys ...

Neuron7.ai, the leader in AI for service resolution intelligence, today announced the appointment of Genesys Chief Sales ...

The US State Department has approved a potential fms of TH-73A training helicopters and associated support to the Philippines ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms, Q2 ...

The new experiential facility serves as a collaborative hub,demonstratingto customers the nextlevel of experience ...

As part of its participation in Dubai AI Week, the Dubai Health Authority (DHA) has announced the implementation of the advanced Genesys AI-powered speech and text analytics system at its contact ...

Genesys International, has announced that the city of Kochi will now adopt its Digital Twin stack. This initiative, awarded ...

Dubai: As part of its participation in Dubai AI Week, the Dubai Health Authority (DHA) has announced the implementation of ...