Empathy is a strategic capability that has a direct impact on decision-making quality, trust, retention and organizational resilience.

One of the six values that Brown's Division of Campus Life lists on its website is “empathy.” The University specifies empathy to mean, “We create a culture of care for our students and colleagues by ...

People are more willing to empathize with groups of people rather than individuals, a study suggests. Empathy - a person's ability to understand and share the feelings of another - is also viewed as ...

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We’re told empathy is always the answer. Psychology and neuroscience suggest it’s more complicated—and sometimes, more ...

“This empathy stuff is all well and good,” he said, a slight frown creasing his forehead. “But sometimes you just have to get things done, right?” It wasn’t the first time I’d gotten the question. It ...