Akonix L7 Enterprise 2.0 is an easy, affordable way to impose corporate usage policies on public IM services You’ve seen the high-profile role that e-mail records have played in recent accounting ...
Instant messaging (IM) isn't just for chatting up your friends and colleagues any more. Enterprises have started to explore using instant messaging for customer service. With Forrester Research ...
WILMINGTON, Del.--(BUSINESS WIRE)--With the rise of remote and hybrid work, more employees are now using instant messaging apps to communicate with colleagues, vendors, partners and suppliers, ...
In these difficult times, we’ve made a number of our coronavirus articles free for all readers. To get all of HBR’s content delivered to your inbox, sign up for the Daily Alert newsletter. “I’ll Slack ...
Instant messaging has become the latest employee productivity tool. A customer-service representative can use it as a quick and easy way to answer an inquiry, whereas a salesperson can inform a busy ...
We’ve all heard it before: “Remote work is the new normal.” Virtual meetings have become common place across the business landscape and an increasing number of employees are opting for pajamas over ...
The growing importance of instant messaging and its possible future status as a major means of communication emerged as one of the top issues in the Federal Communications Commission’s deliberations ...
As more corporate users add instant messaging to their arsenal of communications tools, IT and security experts face the challenge of managing, securing and archiving this data. More than one-quarter ...
AOL and PresenceWorks, a developer of presence technology for business, have entered into a partnership to expand the reach of IM. <?php virtual(“/includes/boxad ...
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